Submit a deletion request
Send the request from the email address registered to your Raste account.
Email My Requestsupport@rastefleet.com
Never send us your password. Raste support will not ask for your password, authentication code, or drive files to process this request.
What happens next
- Raste support verifies that the request came from the registered account email.
- Your account is deactivated and scheduled for permanent deletion.
- You have 30 days to reactivate by signing in to Raste and choosing Reactivate.
- After 30 days, the scheduled deletion becomes permanent and cannot be reversed.
Data included
Permanent deletion removes your Raste account, profile information, vehicle profiles, uploaded drive files, analysis results, maintenance records, and app diagnostics associated with your account. Limited copies may remain briefly in routine system backups until they are overwritten.
Important details
- Fleet owners: If you own a fleet with other members, deletion is blocked until ownership is transferred or the fleet is removed.
- Files on your device: Local drive files are controlled by you. Delete them through your device storage if you also want those copies removed.
- No access to the registered email: Contact support and explain the situation. We will provide an alternative verification process.
For complete details, read the Raste Privacy Policy. You can also delete your account inside the app under Settings, Delete Account.